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Palm Springs Art Museum Agrees to Comply With ADA by Improving Access for People Who Are Deaf or Hard of Hearing

Posted by Fay Arfa | Mar 29, 2018 | 0 Comments

LOS ANGELES – The Palm Springs Art Museum has entered into a voluntary agreement with the United States to resolve allegations that the museum violated the Americans with Disabilities Act (ADA) by failing to provide scripts for audio programs or properly functioning assistive-listening devices, as well as other auxiliary aids and services, to persons who are deaf or hard of hearing.

Under the settlement agreement, the museum, which operates facilities in Palm Springs and Palm Desert, will provide equipment and services free of charge to ensure that people who are deaf or hard of hearing have full and equal enjoyment of all of the Museum's exhibits, programs and activities in each of its locations.

The agreement with the United States Attorney's Office resolves allegations that the museum was violating Title III of the ADA, which prohibits discrimination by places of public accommodation against individuals with disabilities.

The museum fully cooperated with the government's investigation. Under the settlement agreement, the museum will provide, in general:

· Captions or transcripts for all audiovisual programs or audio-only programs in permanent exhibitions;

· Captions or transcripts for all temporary audiovisual programs if the museum has five or more days to make those arrangements;

· Sign language or oral interpreters, assistive-listening devices, or real-time captioning for public programs, touring exhibitions and special events for which the museum has no captions or transcripts, and upon advance request;

· Properly functioning assistive-listening devices;

· Advertisement of the availability of auxiliary aids and services;

· Designation of an ADA Compliance Officer; and

· Training on the ADA for supervisors and managers.

This matter was handled by Assistant United States Attorney Monica L. Miller in the Civil Division. For more information on the ADA, including access to publications to assist entities with ADA compliance, please visit or call the Department of Justice's toll-free ADA Information Line at 800-514-0301 or 800-514-0383 (TTY).

Component(s): USAO – California, Central

Contact: Thom Mrozek Spokesperson/Public Affairs Officer United States Attorney's Office Central District of California (Los Angeles) 213-894-6947

Press Release Number: 18-049Updated March 28, 2018

Central District of California DOJ / 18-049 / March 28, 2018

About the Author

Fay Arfa

Fay Arfa has the distinction of being Certified as a Specialist in two separate areas of law – Criminal Law as well as Appellate Law – by the California State Bar, Board of Specialization. The National Board of Trial Advocacy has also awarded her a board Certification in Criminal Trial Advocacy. ...


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